Let's move your
cargo together
Whether you need a quote, have a question, or want to discuss a complex supply chain challenge — our team is ready to help.
We're here to help
Reach us via email or WhatsApp — our operations team is available every day to assist with shipment enquiries, quotes, and tracking support.
24/7 monitoring
Round-the-clock tracking
Your cargo never sleeps, neither do we
Services we handle
Request a quote
Fill in the form and our operations team will come back to you with a tailored freight solution and competitive pricing.
Common questions
How quickly can you arrange a shipment?
For air freight we can typically arrange same-day or next-day pickup once booked. Ocean and rail shipments require 48–72 hours lead time for booking and documentation.
Do you handle customs clearance?
Yes. Our licensed customs brokerage team handles import and export clearance in all major markets. We prepare all documentation and manage duties and taxes on your behalf.
Can I track my shipment in real time?
Absolutely. Every shipment registered through Global Mail Express gets a tracking number. Visit our Track page and enter the consignment number to get live status, location, and delivery updates.
What happens if my shipment is delayed?
You'll be notified proactively the moment any deviation is detected. Your assigned operations contact will explain the cause and present recovery options immediately.
Do you provide cargo insurance?
Yes — we can arrange all-risk marine cargo insurance for any shipment. Just indicate this when requesting a quote and we'll include it in your proposal.